
Bank News & Financial Literacy
Credit & Debit Card Fraud: What You Need to Know
Credit and debit card fraud has become an unfortunately common issue in today’s digital age. According to a Federal Reserve survey, debit card fraud accounted for 39% of all fraud losses in 2024. These losses can occur from physical card theft, the misuse of card information online, or techniques such as skimming. Recognizing red flags and understanding fraud methods can go a long way in protecting yourself and your financial assets.
Common Fraud Methods Fraudsters employ various methods to gain access to your card information, such as:
| Red Flags to Watch For The following signs may indicate that your credit or debit card has been compromised:
If you notice any of these red flags, it’s crucial to act quickly to minimize potential damage. |
How to Report Credit & Debit Card Fraud
If you suspect your card has been compromised, take prompt action.
Contact Your Card Issuer Immediately Call the customer service number on the back of your card. Request to block or replace the affected card. | Place a Fraud Alert on Your Credit Report Notify one of the three major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit report. | File a Police Report Consider contacting your local police department to file a report with all relevant information and documentation. Keep a copy of the report for your records as it may be requested by financial institutions. |
Tips to Avoid Fraud
Monitor Financial Accounts Regularly
Set up transaction alerts for your credit and debit cards.
Review your bank statements frequently for unauthorized charges or unusual activity
Use Secure Payment Methods
Shop online only on secure websites (look for “https” in the URL).
Avoid storing payment information on websites.
Be Cautious with ATMs & POS Terminals
Use ATMs located in secure, well-lit areas, and cover the keypad when entering your PIN to protect from skimming devices.
Inspect point-of-sale terminals for loose or tampered parts.
Keep Your Cards Secure
Do not share your card details with anyone.
Report lost or stolen cards immediately.
Use Strong Passwords & Two-Factor Authentication
Create complex passwords for all your online accounts, and ensure they’re unique.
Enable two-factor authentication for an added layer of security.
Source: Office of the Comptroller of the Currency (OCC)